Terms of Service
Welcome to Studio Foon. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”).
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
1. Overview
Studio Foon is a small business based in Aotearoa New Zealand, creating handmade ceramic pieces designed to elevate everyday rituals. Our online store is hosted on Shopify Inc., which provides us with the e-commerce platform to sell our products and services to you.
2. Online Store Terms
By agreeing to these Terms, you confirm that you are legally capable of entering into a binding contract (generally 16+ in New Zealand), or you have the permission of a parent or guardian.
You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. Products and Services
All products are handmade, which means variations in shape, size, and glaze may occur. These are not considered defects — they’re part of what makes each piece unique.
We reserve the right to:
- Limit sales to any person, geographic region, or jurisdiction
- Limit quantities of any products or services offered
- Discontinue any product at any time without notice
We do our best to display accurate colours and descriptions, but cannot guarantee your device will reflect these perfectly.
Nothing in these Terms affects your rights under the New Zealand Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
4. Pricing and Payment
All prices are listed in New Zealand Dollars (NZD). As Studio Foon is not registered for GST, prices do not include GST.
We reserve the right to change prices at any time. Payment is due at the time of purchase.
For international orders, currency conversion fees and any applicable import duties or taxes are the responsibility of the customer.
5. Shipping and Delivery
We ship from New Zealand and aim to dispatch orders within 2–5 business days. Shipping times may vary based on location.
You are responsible for providing accurate shipping information. Refer to our Shipping Policy for me information
6. Returns and Refunds
We accept returns on unused, full-priced items within 14 days of delivery. Please see our Returns & Refunds Policy for full details.
7. Workshop Bookings
Workshop purchases are non-refundable unless canceled within 48 hours of booking.
If you’re unable to attend, please contact us as soon as possible and we’ll do our best to offer an alternative where possible.
8. Intellectual Property
All content on this site — including images, logos, text, and product designs — is the intellectual property of Studio Foon and may not be used, reproduced, or distributed without written permission.
9. Privacy
Your submission of personal information through the store is governed by our Privacy Policy.
10. Changes to Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the site after any changes means you accept those changes.
11. Limitation of Liability
To the fullest extent permitted by New Zealand law, Studio Foon is not liable for any indirect, incidental, or consequential damages arising from the use of our site, products, or services.
12. Force Majeure
We are not responsible for delays or failures to perform due to events beyond our control, including but not limited to natural disasters, courier delays, pandemics, strikes, or supply shortages.
13. Governing Law
These Terms are governed by and interpreted in accordance with the laws of New Zealand.
14. Contact
If you have any questions about these Terms, please contact us at info@studiofoon.com.